The Mastercard Benchmarking Insights (MBI) platform, developed by RecommenderX, has been launched into production today.
RecommenderX and Mastercard Advisors have been working closely together over the last year to define, scope, develop, and deliver this innovative solution into the market place.
MBI enables Mastercard to conduct surveys with Financial Institutions, in a particular market. On completion of responses, Mastercard produce anonymized, aggregated and benchmarked KPIs that address top-of-mind business issues across the payments and financial industry, ultimately leading to operational efficiencies and enhanced services to their customers.